Ghaziabad, Kaushambi
Job Title: Telecaller (Female)
Experience: Minimum 3 Years
Location: Sector-14, Kaushambi, Ghaziabad
Gender Preference: Female candidates only
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Job Responsibilities:
Make outbound calls to patients and doctors
Handle inbound and outbound calls professionally and courteously.
Manage and respond to queries on the WhatsApp / Chatbot panel.
Follow up with patients for appointments, treatments, and feedback.
Coordinate with doctors and internal teams for smooth communication.
Maintain accurate records of calls, chats, and follow-ups.
Ensure high levels of patient satisfaction and service quality.
________________________________________
Key Skills Required:
Strong communication skills in Hindi & basic English.
Experience in healthcare / dental / medical calling preferred.
Comfortable handling WhatsApp panel / chat support tools.
Patient, polite, and customer-focused approach.
Ability to multitask between calls and chat support.
________________________________________
Preferred Candidate Profile:
Female candidate with minimum 3 years of telecalling experience.
Prior experience calling patients or doctors will be an added advantage.
Should be comfortable with office-based work.
Riya Mishra
hrcps9@gmail.com
8370014003
| Experience | 3 - 5 Years |
| Salary | 3 Lac To 3 Lac 50 Thousand P.A. |
| Industry | ITES / BPO / KPO / LPO / Customer Service |
| Qualification | B.A, B.C.A, B.Com |
| Key Skills | Tele Caller Patient Relationship Outbound Inbound Chatbot Panel Communication Skills |
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