Gurgaon, Sector 15
Key Responsibilities
1. Lead and manage the on-site team of Closing Managers - setting daily goals,
monitoring progress, and improving sales effectiveness through coaching and reviews.
2. Handle and convert warm and hot walk-ins - build rapport, address objections, and
pitch offerings with precision and emotional intelligence. Become the corporate and
product champion.
3. Maintain in-depth knowledge of project pricing, unit availability, promotional offers,
buyer objections, and negotiation levers.
4. Drive daily adherence to SOPs - from welcoming prospects to structured tours,
documentation, CRM updates, and closure workflows.
5. Facilitate upsell conversations — promote higher floors, premium views, clubhouse
upgrades, or add-on parking in line with buyer profiles.
6. Train the team on pitch structure, pricing articulation, objection handling, and negotiation
techniques.
7. Track visitor patterns, buyer questions, and conversion blockers — and recommend
tactical interventions to improve performance.
8. Provide real-time market feedback to central teams — including competitor pricing,
offers, and buyer sentiment.
9. Ensure key post-sale touchpoints are managed — hand-holding high-value customers
for feedback, referrals, and cross-sell opportunities.
10. Audit, process feedback, set charters and clear SOPs for the Closing team, in conjunction
with Marketing and Strategy Heads. Champion product and ingredient marketing.
Executional Scope
1. Conduct daily huddles with Closing Managers to assign lead priorities, follow-up
Actions, and unblock issues.
2. Monitor all walk-ins — review discussions, guide high-value buyers personally, and
Assign Closing Managers strategically.
3. Oversee inventory presentation and ensure accurate availability is communicated to all
Prospects.
4. Update offer decks, pricing tools, FAQs, and pitch scripts regularly for internal
alignment.
5. Partner with CRM for a seamless post-booking experience — manage documentation,
collections, and approvals.
6. Review daily closure metrics — open leads, daily bookings, follow-up cadences, and
average TAT.
7. Maintain site visibility — supervise walk-in flow, Closers’ presentation quality, and
readiness of the physical space.
8. Champion positive customer experiences — from first touch to final handshake — with
clear, confident, and consistent engagement.
If you are intersted so please share me your CV at
capitalplacement21@gmail.com
9891409300
| Experience | 7 - 13 Years |
| Salary | 4 Lac To 14 Lac P.A. |
| Industry | Sales & Marketing / Business Development / Telecaller |
| Qualification | M.B.A/PGDM |
| Key Skills | Sales Sales Manager AGM-sales AGM Real Estate Sales CRM Assistant Manager CRM Manager CRM Monitoring Progress Improving Sales Review Unit Incharge Unit Availability Promotional Offers |
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