|Job Title||We have urgent opening for Technical Sales/Support Executive (Customer Support-inbound) in Gurgaon , salary -- 18000-30000 LPA.|
|Number Of Vacancy||2|
|Industry Area||IT Hardware, Technical Support, Telecom Engineering|
|Key Skills||Technical Support Executive,Call Center Executive, Bpo Executive, Customer Care Executive|
|Qualification||Other Bachelor Degree|
|Salary (Per Annum)||1 Lac To 2 Lac 50 Thousand|
|Work Experience||1 - 3 Years|
|Job Requirement||We have Urgent Opening for Technical Sales/support Executive (customer Support-inbound) in Gurgaon , Salary -- 18000-30000 Lpa.
job.profile :- Answer Phones Calls/email/faxes and Letters and Provide Excellent Customer Service in a Timely and Efficient Manner
Provide Problem Analysis and Resolve Client Issues with the Aid of Available Helpdesk Tools (e.g. Help Files and Knowledge Base Articles.
-ensure Accurate Call Comments are Entered and Appropriate Information is Provided in Escalated Calls.
-ensure Call Standards are Maintained with Respect to Greeting, Problem Identification, Proposed Solution and Conclusion.
-collaborate with Team Members On Knowledge Transfer, Support Policies, Procedures and Standards
-will Provide Technical Support for Windows Product in a Highly Customer Orientated Manner Via Phone, Fax and E-mail and Will Be Involved in Upselling of Technical Services as Well.
domain: Customer Services
- Must have 0 – 2.5 Year Experience in Handling Technical Support.
fresher with It Background Can also Apply for Trainee Position.
- Must have Good Technical Knowledge.
- Excellent Command Over English.
- Willing to Work in Night Shifts (9pm - 6am).
- No Meals.
- Both Side Cab Facility.
working Hours: 9pm - 6am –night Shifts, (5 Days), No Meals
|Job State / U.T.||Delhi/NCR, Haryana|
|Job City||Delhi, Gurgaon, North Delhi|
|Company Name||capital placement services|