Gurgaon, Haryana
Duties and Responsibilities:
● Responsibilities Include But are Not Limited to Enforcing Policies and Procedures, Which Ensure Efficient and Effective Operation of Pool Facilities Including Personnel Management and Training.
● Pitch Pool Services to all Incoming Calls and Documenting all Calls and Follow Ups.
● Maintain Pool Decorum and User Satisfaction/experience.
● Greeting Visitors, Optimum Information Provider & Getting Them Enrolled.
● Generate Bill and Reconcile Bills with Accounting Department.
qualifications:
● Excellent Communication and Decision-making Skills.
● Graduate from Hotel Management/sports/ Marketing/sales/hr. Diploma in Sports Coaching or Equivalent Will Be Added Advantage.
● At Least 3 Years of Experience as Customer Service Manager/center Head (in Hotel, Restaurants, Clubs, Sports Company or Related Work)
● Must Be Able to Work Overtime as and When Necessary to Set and Lead By Example.
● Ability to Lead & Provide Instructions to Employees Under His/her Supervision.
● Excellent Organizational, Public Relation, Oral and Written Communication Skills.
● Excellent Computer and Keyboarding Skills (spreadsheets, Database and Word Processing).
Experience | 1 - 7 Years |
Salary | 3 Lac 25 Thousand To 6 Lac P.A. |
Industry | ITES / BPO / KPO / LPO / Customer Service |
Qualification | Other Bachelor Degree |
Key Skills | Customer Associate Customer Accounts Manager Customer Care Customer Service |
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